Hate crime
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 Tower Hamlets is one of the most diverse places in the country. This diversity is seen as an asset and a strength and local people value Tower Hamlets as a place where people from different communities and religions can live together in harmony. However, even in a place like Tower Hamlets, there will always be occasions when a small minority will behave in an unacceptable and damaging way. It is important for everyone in Tower Hamlets that the police are informed of any such behaviour so that this can be tackled and addressed at an early stage.
Read a case study about Islamophobia and Anti-Muslim hate crime from Exeter University.
What is a faith hate crime?
A “hate crime” is any criminal offence where the victim is targeted because of their race or ethnicity, religious beliefs, gender, gender identity, disability, age, sexual orientation or any other actual or perceived difference.“
Hate incidents” are incidents that do not constitute a crime but cause alarm, or distress, directed at someone because of any actual or perceived aspect of their identity.
What can I report?
You can report any incident you believe was motivated by faith whether the incident consisted of:
- Physical attacks – from pushing and shoving up to serious assaults
- Verbal abuse – using derogatory or insulting words
- Threats – bullying and intimidation.
- Damage to property – including offensive graffiti
- Threatening or offensive mail, texts or emails
Faith hate can also be directed at communities – for example vandalism of places of worship, offensive graffiti in public places, or acts of terrorism.
Why report it?
By reporting faith hate victims can access support and advice to help them cope with the effects and increase their safety.
Effective action against specific instances of discrimination can be a powerful deterrent to others. A swift and strong response can help stabilize and calm the community, as well as aid a victim’s recovery. Failure to respond effectively to hate crimes, may jeopardise public safety. When faith hate occurs, its effects can reverberate throughout the entire community.
Even if the perpetrator of a specific incident cannot be identified, reporting faith hate incidents can provide the police and community safety services with intelligence that can help to identify particular areas of concern and support other investigations. This can help inform decisions about deployment of resources – setting up surveillance operations or increasing Safer Neighbourhood Team patrols in an area where a pattern of faith hate incidents have been identified, for example.
How can I report an incident?
- In an emergency you must dial 999
- Police Community Safety Unit 020 7275 4752
- Call the Tower Hamlets Council 24 hour free phone Hate Crime Reporting Line on 0800 138 0521
- Hate Crime Policy & Partnership Team 020 7364 6188
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Visit your local Independent/Third Party Reporting Sites (below)
Third Party Reporting
We know there are barriers to reporting hate crime and domestic violence. Third Party Reporting Centres have been set up to overcome these.
Third Party Reporting Centres are community locations where you can make a report of hate crime or domestic violence without having to visit a Police Station.
The report will be forwarded to the Police and/or Council within 24 hours to investigate accordingly, with your permission.
All information given will be kept confidential except in cases where a child or life is at risk or someone is in need of urgent medical attention.
Victims can also report a crime anonymously. Officers will then log the information for intelligence purposes only to give a clearer picture of crime patterns.
Third-party reporting sites
Age Concern Tower Hamlets
Appian Court Resource Centre
87 Parnell Road
London E3 2RS (click for Google map)
Telephone: 020 8981 7124
Opening Times: Mon – Fri 10.00 - 4.00pm
Disability Access: Wheelchair accessible and disabled toilets.
City Gateway Limehouse Youth Club
Limehouse Causeway
Limehouse
London E14 8BN (click for Google map)
Telephone: 020 7531 6199 / 07939 534 451
Opening Times: Mon – Fri, 10.00 - 8.00 pm (Mondays, Thursdays & Fridays, 10.00 - 9.00pm)
Language Provisions: Multi-lingual leaflets available
Disability Access: Wheelchair accessible and disabled toilets.
London Muslim Centre
46 Whitechapel Road
London E1 1JX (click for Google map)
Telephone: 020 7650 3000
Opening Times: Mon – Sun, 10.00am - 9.00pm
Language Provisions: Arabic, Bengali, Urdu and Somali Disability Access: Wheelchair accessible
Positive East - Stepney
159 Mile End Road
London E1 4AQ (click for Google map)
Telephone: 020 7791 2855
Opening Times: Mon – Fri, 9:30am - 6:30pm
Language Provisions: All languages available via Language Line
Disability Access: Wheelchair accessible and disabled toilets.
Council One Stop Shops
Opening Times: Mon – Fri, 9am - 5pm and Sat, 9am - 1pm (except Isle of Dogs)
Language Provisions: Interpreting services available on request
Disability Access: Wheelchair accessible.
Bethnal Green
1 Rushmead
London E2 6NE (click for Google map)
Telephone: 020 7364 5000
Bow
1 Ewart Place
Gladstone Place
Bow
London E3 5EQ (click for Google map)
Telephone: 020 7364 5904
Praxis
Pott Street
London E2 0EF (click for Google map)
Telephone: 020 7729 7985
Opening Times: Mon – Fri, 9.30am - 5.30pm
Language Provisions: Staff speak Somali, Arabic, Kurdish, French, Kiryrwandan, Swahili, Spanish, Italian, Russian, Lithuanian, Bengali, Hindi, Urdu,Amharic, Tigrinya, Bulgarian.
Limited access to telephone interpreters for other languages
Disability Access: Wheelchair accessible, disabled toilets, mini com available (020 7729 0154).
Isle of Dogs
Jack Dash House
2 Lawn House Close
Isle of Dogs
London E14 9YQ (click for Google map)
Tel: 020 7364 6038
Stepney
Cheviot House
227 – 233 Commercial Road
Stepney
London E1 2BU (click for Google map)
Telephone: 020 7364 2740
Shadwell Centre
455 The Highway
London E1W 3HP (click for Google map)
Telephone: 020 7364 5834
Opening Times: Mon – Fri, 9.30am - 5.30pm
Language Provisions: English, Bengali, Somali and Twi
Disability Access: Wheelchair accessible.
Step Forward (Tower Hamlets)
234 Bethnal Green Road
London E2 0AA (click for Google map)
Telephone: 020 7739 3082
Opening Times: Mon – Fri, 10.00 - 6.00 pm
Language Provisions: Bengali
Disability Access: Wheelchair accessible
Dellow Centre
82 Wentworth Street
London, E1 7SA (click for Google map)
Telephone: 020 7375 0020
Opening Times: Mon – Fri, 9.15am - 3.30pm. Closed between 12.00pm - 1.00pm
Language Provisions: Written information available in Somali, Bengali, Urdu and Arabic
Disability Access: Disabled toilets.
Tower Hamlets Victim Support Scheme
3 Merchant Street
Bow
London E3 4UJ (click for Google map)
Telephone: 020 8981 8421 Opening Times: Mon – Fri, 9:30am - 5pm
Language Provisions: Bengali, Sylheti and access to Language Line
Disability Access: Not wheelchair accessible but can provide home visits where required.
Disability Information Training Opportunities (DITO)
40-50 Southern Grove
London E3 4PX (click for Google map)
Tel: 020 7364 6564
Opening Times: Tues – Fri, 10.00 am-5.00 pm
Language Provisions: Available on request.
Disability Access: Blue Badge parking bays, wheelchair accessible, disabled toilets, British Sign Language on request.
Young People’s One Stop Shop
150 Burdett Road
Mile End Park
London E3 4JT (click for Google map)
Telephone: 020 8880 6190
Opening Times: Mon – Fri, 9am - 5pm
Language Provisions: Interpreting services available on request
Disability Access: Wheelchair accessible.
For more information visit Tower Hamlets hate crime pages.
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